All orders shipped from dieselogic.com are shipped per customer's request where applicable. Free ground shipping for orders over $250 is offered to contiguous USA customers only
. Due to FAA regulations flammable liquids (fuel additive) cannot be shipped via air freight; these items must be shipped via ground service. We make every effort to ship all orders within 48 hours, excluding weekends and National Holidays.
Expedited Shipping Disclosure
Dieselogic does offer expedited shipping via UPS. It is important to note that the expedited shipping time refers to the time from orders leaving our facilities to the shipment destination. Some orders will require production, assembly, or procurement time before the order is ready to be shipped. Please contact our team to discuss if your order will be subject to these limitations. Effective March 26, 2020 and until further notice, UPS has suspended the UPS Service Guarantee (also referred to as the UPS Money Back Guarantee) for all shipments from any origin to any destination.
Shipping costs on orders placed outside of the Contiguous US may not have accurate shipping charges assessed at check out; in this case the shipping cost will be calculated and we will contact the customer for confirmation of this charge. Buyer shall be responsible for all shipping, handling, insurance, customs, duties and import fees, tariffs and taxes, and all other similar costs and charges. Dieselogic reserves the right to pass any additional shipping expenses incurred from Buyers shipping instructions to the Buyer. All orders for customers outside of the US for injectors, turbos and pumps; must send us their cores in advance or pay for them in full. Please contact us at 904.786.7402 or via email at firstname.lastname@example.org for further information.
Due to logistical impacts associated with current events carriers are no longer offering any money back guarantees, this is beyond our control & therefore unfortunately shipping charges are not refundable under any circumstances.