CORE POLICY 

 

All cores must be in acceptable cosmetic condition, per Criteria outlined below, with original body and no external damage.  Dieselogic is not responsible for any damage caused during transit of Core Return.  Buyer is responsible for all shipping, handling, insurance, customs, duties and import fees, tariffs and taxes, and all other similar associated costs and charges.

Core Acceptability Criteria are: 

- cores must be 'like for like' (same as what was purchased)
- cores must be in original condition, and damage free
- cores must contain all internal components
- cores must be returned within 28 days of product ship-out date

The following will result in denial or partial credit of Core Charge:
- cores are not 'like for like' (not the same injector as what was purchased)
- cores are damaged (Buyer is responsible for transit damage) 
- broken/missing solenoid dividers
- broken/missing electrical connecting studs
- missing/damaged nozzles
- missing external components
- missing internal components
- core tampering or suspected disassembly/assembly
- cores are returned past 28-days of product ship-out date

How would you like to handle your Core Return?
Please choose from one of the three options outlined below.


Option #1 – CARD ON FILE

The customer agrees to return acceptable Core within 28 days.  If customer cores are not returned within 28 days, the credit card on file will be charged the full Core Charge (see table below) and the customer be allowed an additional 28 days to return the cores for a full refund of that core charge. Cores returned after 60 days from the original order ship date will be issued 75% refund. Cores returned 90 days or after, after the original order ship date will be issued a 50% refund. Late return refund amounts may vary based on wholesale market value. Customers using a debit card may see a pending transaction on your bank account until the cores are returned. IF CORES ARE NOT RECEIVED WITHIN 28 DAYS, YOU WILL BE BILLED FOR THE BALANCE OF THE FULL CORE CHARGE.

Option #2 – PAY CORE CHARGE

You agree to pay the full Core Charge up front.  Cores that meet Core Policy and are returned within 60 days of product ship date, are eligible to receive a 100% Core Charge refund.  Cores returned after 60 days will be issued 75% refund. Cores returned 90 days or after, from the original order date will be issued a 50% refund.  Late return refund amounts vary based on wholesale market value.

Please review Core Charge amounts based on your Core Type in the table below.

PROD

CORE
CHARGE
EACH (1)

CORE
CHARGE
SET OF (6)

CORE
CHARGE
SET OF (8)

IDI

$10.00

$60.00

$80.00

INJS

$50.00

$300.00

$400.00

INJL

$100.00

$600.00

$800.00

FICM

$200.00

PUMP

$400.00

TURBO

$400.00

Option #3 – RETURN CORES IN ADVANCE

You may send your Cores in Advance.  Once we receive your Advance Core we will release your Order for shipment.  Please send your Advance Core to:

L&J DIESELOGIC
2345 HARPER ST BLDG B
JACKSONVILLE, FL 32204
ATTN: ADVANCE CORE