SHIPPING POLICY
Domestic Shipping
All orders shipped from dieselogic.com are shipped per customer's request where applicable. Free ground shipping for orders over $250 is offered to
contiguous USA customers only. Due to FAA regulations flammable liquids (fuel additive) cannot be shipped via air freight; these items must be shipped via ground service. We make every effort to ship all orders within 48 hours, excluding weekends and National Holidays, though some orders will require additional processing, production, assembly, and/or procurement time before the order is ready for shipment.
Expedited Shipping Disclosure
It is important to note that expedited shipping timeframes are estimates of time in transit only and do not include weekends or holidays. Some orders will require processing, production, assembly, and/or procurement time before the order is ready for shipment. Please contact our team to discuss if your order will be subject to these limitations. Effective March 26, 2020 and until further notice, UPS and FedEx have suspended all service guarantees for all shipments from any origin to any destination.
International Shipping
Shipping costs on orders placed outside of the Contiguous US may not have accurate shipping charges assessed at check out; in this case the shipping cost will be calculated and we will contact the customer for confirmation of this charge. Buyer shall be responsible for all shipping, handling, insurance, customs, duties and import fees, tariffs and taxes, and all other similar costs and charges. Dieselogic reserves the right to pass any additional shipping expenses incurred from Buyers shipping instructions to the Buyer. All orders for customers outside of the US for injectors, turbos and pumps; must send us their cores in advance or pay for them in full. Please contact us at 904.786.7402 or via email at sales@dieselogic.com for further information.
Due to logistical impacts associated with current events carriers are no longer offering any money back guarantees, this is beyond our control & therefore unfortunately shipping charges are not refundable under any circumstances.